Projects
Projects
Projects
Projects
Royal Albert Hall
Royal Albert Hall
Royal Albert Hall
A high-performing commercial channel for an iconic venue
A high-performing commercial channel for an iconic venue
A high-performing commercial channel for an iconic venue







Location
London, United Kingdom
Services
Retail, Publishing
Retail, Publishing
T&B Consulting was brought in to reimagine the retail offer at the Royal Albert Hall, transforming it from a modest merchandise outlet into a high-performing commercial channel.
By repositioning the range to reflect the Hall’s iconic status and global audience, we introduced new product categories, streamlined operations, and created a buying strategy tied closely to the Hall’s event calendar.
T&B Consulting was brought in to reimagine the retail offer at the Royal Albert Hall, transforming it from a modest merchandise outlet into a high-performing commercial channel.
By repositioning the range to reflect the Hall’s iconic status and global audience, we introduced new product categories, streamlined operations, and created a buying strategy tied closely to the Hall’s event calendar.
75%
Almost 75% increase
on retail growth year-on-year

I have worked with Tracey on a number of projects since 2016 and it’s been an exceptional experience each time. Their access to key contacts, data and insightful expertise allowed us to make informed but exciting decisions that brought significant revenue and visitor satisfaction. Tracey also brings a no-nonsense approach to their work, cutting through the noise to deliver practical solutions that deliver results for the benefit of your business.
Nathan Lamb
Royal Albert Hall

I have worked with Tracey on a number of projects since 2016 and it’s been an exceptional experience each time. Their access to key contacts, data and insightful expertise allowed us to make informed but exciting decisions that brought significant revenue and visitor satisfaction. Tracey also brings a no-nonsense approach to their work, cutting through the noise to deliver practical solutions that deliver results for the benefit of your business.
Nathan Lamb
Royal Albert Hall

I have worked with Tracey on a number of projects since 2016 and it’s been an exceptional experience each time. Their access to key contacts, data and insightful expertise allowed us to make informed but exciting decisions that brought significant revenue and visitor satisfaction. Tracey also brings a no-nonsense approach to their work, cutting through the noise to deliver practical solutions that deliver results for the benefit of your business.
Nathan Lamb
Royal Albert Hall

I have worked with Tracey on a number of projects since 2016 and it’s been an exceptional experience each time. Their access to key contacts, data and insightful expertise allowed us to make informed but exciting decisions that brought significant revenue and visitor satisfaction. Tracey also brings a no-nonsense approach to their work, cutting through the noise to deliver practical solutions that deliver results for the benefit of your business.
Nathan Lamb
Royal Albert Hall
The result was year-on-year retail growth of nearly 75%, achieved through improved product design, tighter inventory control, and a renewed focus on visitor engagement.
Retail became a strategic revenue stream, no longer an afterthought, but a meaningful part of the Royal Albert Hall experience.
The result was year-on-year retail growth of nearly 75%, achieved through improved product design, tighter inventory control, and a renewed focus on visitor engagement.
Retail became a strategic revenue stream, no longer an afterthought, but a meaningful part of the Royal Albert Hall experience.













